Here’s how to join your telehealth meeting

Step 01

Find a quiet location and stable wifi where you can speak comfortably for your consultation. Make sure there are minimal distractions and do not take this video visit while driving for safety reasons. Please note that this is a video visit and your video must be turned on.

Step 02

At the start time of your consultation, click on the Zoho meeting link sent over email or SMS. Open the link in any browser. 
Desktop is preferred, but if you must join from your mobile device or tablet, install the Zoho Meeting app here: 
Download and install the 
Zoho Meeting app on the device you intend to use.
On this device, click the meeting link sent to you by email and SMS.
Attend your telehealth in the Zoho Meeting app.

Step 03

Make sure your video is turned on and audio is functioning properly and expect to be in your consultation for 45-60 minutes.

How to join a Google Meet without a Google Email

Using a Windows Computer

Find a quiet location and stable wifi where you can speak comfortably for your consultation. Make sure there are minimal distractions and do not take this video visit while driving for safety reasons. Please note that this is a video visit and your video must be turned on.
Then they will be redirected to the following page and they will get the following pop-up to sign in to their Google account but there is no need. They just need to add their name and click under “Ask to Join”.
Once the provider accesses the meeting they will be able to admit the patient into the meeting.
This is the view patients will get in case they join the meeting before the time.

Using an iPhone

Find a quiet location and stable wifi where you can speak comfortably for your consultation. Make sure there are minimal distractions and do not take this video visit while driving for safety reasons. Please note that this is a video visit and your video must be turned on.
Then they will be prompted to download the Google Meet app.
They will have to confirm the download if they have security settings on before downloading any app.
Once it’s fully downloaded to tap “Open”.
Then they will get the following screen where they can tap under “Use Meet without an account”.
They will get asked to enter their phone number, but they can tap under “Not now”.
They will get the following pop-up asking to enable the camera and the microphone and they have to tap on “Allow”.
Once they enable the camera and the microphone they will get the following screen and they need to copy/paste the meeting link received in the invite.
Then click on “Next” after copy/pasting the meeting link.
Then they will get the following screen and will have to tap under “Ask to Join”.
Then they will have to enter their name and tap on “Join”.
If they log in before the provider then they will have to wait until the provider admits the patient in the meeting.